Shipping Policy

Shipping Policy

Store Name: Blumish
Contact Email: rodricia.info@gmail.com
Business Address: Welford House, London, United Kingdom

Last Updated: 13 March 2026

This Shipping Policy explains how Blumish prepares, ships, and delivers orders placed on our website. By placing an order, you automatically agree to the delivery conditions described below. Our goal is to provide a clear, transparent, and reliable service so that every order reaches its destination in the best possible conditions.

1. Order Processing

Each order is carefully processed after confirmation. Orders are generally prepared within 1 to 2 business days, which allows us to verify the order, prepare the product, and organise its shipment from the warehouse.

Before the parcel leaves its point of origin, we ensure everything is properly prepared so it can travel safely to its destination.

2. Delivery Times

Once shipped, your order will travel to your delivery address. Delivery times vary depending on the destination country.

Average delivery times are as follows:

  • France, Belgium, Switzerland, Luxembourg: 7–12 business days

  • Canada: 8–14 business days

  • Other European countries: 10–15 business days

These delivery estimates may vary slightly due to external factors such as high-demand periods, customs inspections, logistics disruptions, or transportation delays.

3. Order Tracking

As soon as your package leaves the warehouse, a tracking number will automatically be sent to you by email.

This tracking number allows you to follow your order in real time and monitor its journey step by step until it arrives at your address.

4. Incorrect or Incomplete Address

It is the customer's responsibility to provide a complete and accurate delivery address when placing an order.

If an incorrect or incomplete address prevents delivery, the order cannot be refunded or reshipped until it has been returned to our warehouse.

Once the parcel is returned, we will contact you to arrange reshipment, which may require additional shipping fees.

5. Delays Beyond Our Control

We do our best to ensure that the estimated delivery times are respected. However, certain external factors such as:

  • Carrier delays

  • Customs inspections

  • Weather conditions

  • Holiday seasons or peak periods

may occasionally extend delivery times.

6. Lost or Undelivered Packages

If a parcel is marked as delivered but you claim not to have received it, an investigation will be opened with the carrier to determine what happened.

If the parcel is officially declared lost at the end of the investigation, we will offer either:

  • A replacement shipment, or

  • A full refund

However, without official confirmation from the carrier, compensation cannot be issued immediately.

7. Customs Duties and Import Taxes

Depending on your country of residence, some orders may be subject to customs duties or import taxes.

These charges are the responsibility of the customer and are determined by local authorities. They are outside our control.

8. Contact

For any questions regarding the delivery of your order, please contact us at:

Email: rodricia.info@gmail.com

We will do our best to assist you and provide clear and prompt answers.